What are the two primary circumstances under which the Secretary of State (SOS) may request information from a Notary?

The selection of information about a notarial act and a certified copy of a journal entry is the correct answer because these items are directly linked to the functions and responsibilities of a Notary Public. The Secretary of State may request information about a specific notarial act to ensure that the transaction was performed legally and ethically, thereby safeguarding public trust in the notarial process.

Additionally, a certified copy of a journal entry serves as formal documentation of the notary's activities. Notaries are required to maintain a journal that records all notarial acts performed; this journal is critical for accountability and can be used for verification if questions arise about a particular notarization. By reviewing these records, the SOS can review the compliance of the Notary with relevant laws and regulations.

The other options do not encapsulate primary reasons for information requests as effectively. Notary's performance history and notarial acts, for example, generally refer to more extensive evaluations rather than specific inquiries. Notary errors and public complaints may be part of a different process concerning disciplinary action but are not the primary bases for routine requests by the SOS. Lastly, renewal information and training certification pertain to the licensing process but don’t focus specifically on the oversight of notarial acts.